We value your privacy.
LOGOS TEA is committed to providing quality services to you. This policy outlines our continued obligations to you in respect of how LOGOS TEA manages your Personal Information.
LOGOS TEA have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. This can be your name, address, email address, phone and facsimile number. Personal Information is obtained in many ways including interviews, chatting over the telephone and facsimile, by email, via our website www.logostea.com, from cookies and from third parties. We don't guarantee website links or policy of authorised third parties.
LOGOS TEA collects your Personal Information for the primary purpose of providing our services to you.
These general services include:
- Providing you with the product(s) or service(s) you have requested.
- Personalising your experience such as adding/saving your shopping cart as you browse.
- Help LOGOS TEA manage and better its services.
- To communicate with you and provide ongoing knowledge about LOGOS TEA that you may have interest in.
- Receive marketing materials, news and updates from LOGOS TEA.
LOGOS TEA may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time through your email.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Automatic Collection.
Cookies
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Is my Personal Information secure?
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. LOGOS TEA will never sell or misuse your Personal Information.
LOGOS TEA may provide your information to third parties engaged by LOGOS TEA to better function as a service to you; including processing credit card payments, card information, order fulfilment, shipping, marketing, research and advertising; which will only be done if permitted by you.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
LOGOS TEA uses Secure Sockets Layer (SSL) and is hosted by BigCommerce. You can read their Privacy Policy here https://www.bigcommerce.com.au/privacy/
You reserve the right to access the Personal Information LOGOS TEA holds about you and can update and/or correct it to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
LOGOS TEA will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on the LOGOS TEA website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at